Job Title: Appointment Generator

Full-Time, Permanent Position

Hours: 37.5 hours per week (Monday to Friday)

Monday to Thursday – 08:30 to 16:30

Friday – 07:30 to 15:30

Location: Chapletown, Sheffield

About Guardian Electrical Compliance:

Guardian Electrical Compliance Ltd is one of the UK’s leading providers of electrical safety services, specialising in the inspection and testing of fixed electrical installations. With a strong reputation for quality and excellence, we work with a diverse portfolio of high-profile clients across the UK, including globally recognised brands in retail, manufacturing, and automotive sectors. Additionally, we proudly serve prestigious educational institutions, providing electrical safety services to universities across the country.

Job Description:

We’re looking for a proactive and motivated professional to join our dynamic sales team. As an Appointment Generator, you’ll play a key role in securing quality appointments with new blue-chip clients and cultivating long-term business relationships that fuel our continued growth.

Key Responsibilities:

• Proactively contact prospects via phone and email from our existing database, adapting scripts based on training and feedback.
• Generate new appointments through additional channels such as referrals and partner companies.
• Follow up with prospects who have received marketing materials (e.g. Guardian Marketing Packs) to identify needs and spark meaningful conversations.
• Develop new business opportunities across the UK through a consultative, professional approach.
• Maintain accurate and detailed records of leads, appointments, and client interactions in our CRM.
• Provide administrative support to the sales team, helping ensure smooth operations and sustainable growth.
• Build and nurture long-term relationships with clients and prospects, leveraging testimonials and marketing materials to communicate our value proposition.
• Support the sales team in closing quotations and conducting virtual demonstrations of our interactive platform, TraQit, showcasing its key features and benefits.

Experience & Knowledge Required:

• Proven outbound telesales or appointment-setting experience.
• Warm, engaging conversational style and strong communication skills (both written and verbal).
• Ability to effectively profile prospects through active listening and questioning.
• Skilled relationship builder and credible influencer, confident engaging with blue-chip clients (e.g. BMW, Tesco, Jaguar, Land Rover, Nestle)
• Consistent track record of meeting or exceeding KPIs and business targets.
• Resilient, solutions-focused, and able to handle objections professionally.
• Methodical, organised, and detail-oriented approach to work.
• Tenacious, ambitious, and driven, with a positive, team-oriented attitude.
• Strong customer focus and commitment to delivering quality service.

Guardian Electrical Compliance Ltd is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.

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